ArriveSync

ArriveSync is a web + mobile app for click-and-collect operations that reduces wait times by predicting customer arrival and triggering staging workflows. Customers opt in to share live ETA via a lightweight link (no full app install required), while staff get a single queue that prioritizes orders by predicted arrival, prep time, and parking bay availability. The system automatically pings staff when a customer is within a configurable radius, suggests the best staging time, and flags risky orders (missing items, cold-chain, age-restricted) before the customer shows up. It also captures proof-of-handoff with a fast tap flow (name/plate confirmation, optional photo, and exception reasons). This isn’t magic: predictions will be imperfect, but even a modest improvement in staging timing reduces labor thrash and customer complaints. Integrates with common POS/OMS via APIs or CSV for smaller retailers.