BackerOps

BackerOps is a web app (with a lightweight mobile companion) that helps crowdfunding creators survive the post-campaign reality: collecting addresses, handling add-ons, forecasting inventory, and communicating delays without torching trust. It connects to Kickstarter/Indiegogo exports, Shopify, ShipStation, and Stripe to unify orders, surveys, and shipping status in one dashboard. The AI layer drafts backer updates, flags risky promises (e.g., unrealistic ship dates), and detects emerging support issues by clustering incoming messages. Creators get a clear “Fulfillment Readiness” score, cashflow runway view, and a step-by-step checklist to avoid common failure points like undercharging shipping or missing VAT/IOSS requirements. This isn’t a platform to raise money; it’s the unglamorous operations tool that reduces refunds, chargebacks, and reputational damage once the hype ends.