ChannelPilot

ChannelPilot is a web + desktop app that consolidates work messaging across Slack, Microsoft Teams, email, and SMS into a single triage queue built for operations-heavy teams. Instead of trying to replace existing tools, it sits on top of them and enforces accountability: every inbound message gets an owner, a due time, and a clear status (new, waiting, done). It tracks “silent drops” (messages read but never acted on) and escalates only when needed. The MVP focuses on lightweight routing rules (by keyword, sender, channel, time of day) and a shared team queue so nothing gets lost during shift changes. It’s not a magical productivity promise—just a practical layer that makes message handling measurable, auditable, and less chaotic for teams that live in chat all day.