ChargebackShield for Creators

ChargebackShield for Creators is a web app (with optional Shopify app + lightweight mobile companion) that helps creators and small merch brands reduce chargebacks, refund fraud, and “item not received” disputes—without needing a full-time ops person. It connects to your storefront (Shopify/WooCommerce), payment processor (Stripe/PayPal where possible), and shipping carriers to automatically build dispute evidence packets: tracking timeline, delivery scans, address verification, customer communication logs, and product page disclosures. It flags risky orders pre-fulfillment using simple rules (velocity, mismatched geo, repeat emails, reship history) and recommends actions like signature-required shipping, address confirmation, or partial holds. The product is intentionally narrow: it does not try to be an all-in-one merch platform. It focuses on the ugly, margin-killing back office reality that hits creators hardest when a drop goes viral and support can’t keep up. It also provides a “creator-friendly” dispute playbook with templates and deadlines, plus a dashboard showing which SKUs, regions, and campaigns correlate with disputes so you can fix root causes (sizing charts, shipping promises, packaging).