ChargeGuard

ChargeGuard is a web app (with optional Shopify app embed) that helps D2C brands reduce chargebacks and “friendly fraud” without hiring a risk team. It plugs into Stripe, Shopify Payments, PayPal, and major shipping carriers to flag risky orders in real time using simple rules plus lightweight AI risk scoring. The app focuses on prevention: address/identity mismatch checks, velocity limits, high-risk SKU watchlists, and delivery-proof workflows (signature, photo proof, carrier exceptions). It also generates dispute-ready evidence packets automatically (order timeline, tracking events, customer comms, policy acceptance) and pushes them to Stripe/PayPal formats to save hours per week. Brands can set “auto-actions” like hold-and-verify, request ID, or cancel/refund before fulfillment. It’s built for lean teams who can’t afford enterprise fraud tools but are bleeding margin from disputes.