ChargeGuard

ChargeGuard is a web app (with optional lightweight mobile SDK) that helps e-commerce merchants reduce chargebacks by capturing and packaging “compelling evidence” automatically at checkout and fulfillment. It collects consent logs, device and session fingerprints, 3DS results, delivery confirmation, customer communications, and refund/return policy acknowledgements into a dispute-ready bundle formatted for major processors. An AI layer flags high-risk orders in real time and recommends friction (3DS, address verification, signature on delivery) only when needed, so conversion doesn’t crater. The product focuses on the messy middle: merchants who aren’t big enough for enterprise fraud suites but are bleeding margin to disputes and friendly fraud. Integrations target Shopify, WooCommerce, and Stripe first, with a simple dashboard showing dispute likelihood, evidence completeness, and ROI. Realistically, it won’t “eliminate” chargebacks, but it can measurably improve win rates and reduce operational time.

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