ChargePilot

ChargePilot is a web app (with optional mobile alerts) that sits alongside your existing payment gateway and focuses on one thing: reducing chargebacks and friendly fraud. It ingests transaction, device, and customer-behavior signals from your checkout and payment processor, then scores disputes risk in real time and recommends the lightest intervention that will actually work (step-up verification, delayed fulfillment, partial capture, or manual review). It also helps you auto-assemble representment packets by pulling order history, delivery proof, customer communications, and refund timelines into a dispute-ready bundle. This is not a magic “AI beats fraud” promise—expect incremental wins, not miracles. The value is operational: fewer preventable disputes, faster responses, and clearer root-cause reporting so teams can fix policies and UX that trigger chargebacks.