ChurnRadar

ChurnRadar is a web app (with optional Slack integration) that helps B2B SaaS marketing and growth teams detect churn risk early by monitoring product usage patterns and customer sentiment in one place. It connects to Stripe, HubSpot (or Salesforce), and a product analytics source, then builds a simple “risk feed” that flags accounts showing drop-offs in key behaviors (logins, feature adoption, seat utilization) alongside negative signals (support ticket spikes, NPS dips, renewal dates). The AI layer summarizes what changed, suggests one retention play (email, in-app nudge, CSM task), and tracks whether the intervention worked. This is not a full customer success platform; it’s a focused early-warning and action tool for teams that can’t justify Gainsight-level complexity and cost. Expect best results for SaaS with clear activation/adoption metrics and consistent event tracking.