ChurnSentry

ChurnSentry is a web app (traditional + AI) that plugs into Stripe + your product analytics to detect churn risk early and tell you exactly who to save, why, and what to do next. It unifies billing events (failed payments, downgrades, refunds), usage signals (feature adoption, inactivity), and support signals (ticket sentiment, unresolved issues) into a single “health score” per account. The AI layer drafts customer-specific outreach emails, in-app nudges, and playbooks (e.g., “schedule onboarding,” “offer annual discount,” “fix integration error”) based on the risk drivers. It also tracks whether interventions worked, so you’re not guessing. This is not a generic dashboard: it’s a focused retention workflow tool for small SaaS teams that can’t afford a full-blown customer success platform. Expect to spend real time on integrations and data quality; that’s the hard part and the moat.