ChurnShield

ChurnShield is a web app (with optional Shopify app extension) that helps subscription commerce brands reduce churn by catching “silent churn” signals early and triggering targeted interventions. It connects to Recharge/Shopify, Stripe, and your support inbox to flag customers likely to cancel based on skipped orders, delivery issues, refund patterns, failed payments, low engagement, and negative support sentiment. Instead of generic win-back flows, it recommends specific actions: swap product, delay shipment, offer a one-time credit, change cadence, or route to a human. It also runs controlled experiments (A/B) on retention offers so brands stop guessing. This is not magic: it won’t fix a bad product or terrible fulfillment. But for decent brands with leaky retention, it can reliably lift month-2+ retention and stabilize MRR with measurable, auditable playbooks.