ChurnSleuth

ChurnSleuth is a web app (with optional Slack integration) that turns messy retention work into a repeatable system. It connects to Stripe, HubSpot, Intercom, and product analytics to detect churn risk, then forces teams to validate causes with evidence (not opinions). It auto-builds a weekly “Retention Casefile”: top churn segments, leading indicators, cancellation reasons, and the smallest experiments likely to move the needle. The AI layer summarizes support tickets, call transcripts, and exit surveys into consistent reason codes, then links them to cohorts and revenue impact. You get a prioritized backlog with expected lift, required effort, and confidence score, plus dashboards that show whether changes actually reduced churn. This is not another generic lifecycle email tool; it’s a decision system for what to fix first and what to ignore.