FeedbackForge

FeedbackForge is a web app (with optional desktop wrapper) that helps teams map, test, and monitor feedback loops in real operational systems—support tickets, churn, incident response, hiring pipelines, supply delays, and more. Users sketch a causal loop diagram, then connect nodes to real metrics from tools like Jira, Zendesk, Salesforce, and Datadog. The app estimates loop polarity/strength, flags likely reinforcing “runaway” cycles, and suggests measurable interventions (e.g., throttle intake, add automation, change SLAs) with expected leading indicators. It also provides a lightweight “loop health” dashboard that tracks whether interventions actually break the loop over time. This is a combination traditional + AI app: traditional for modeling, integrations, and dashboards; AI for diagram-to-metric mapping suggestions, anomaly explanations, and intervention playbooks. It’s built for pragmatic operators, not academic system dynamicists.

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