LoopLedger

LoopLedger is a web app (with a lightweight mobile scanning companion) that tracks each returned item from doorstep to disposition, focusing on shrink, fraud, and “mystery loss” inside reverse logistics. It creates a chain-of-custody record by tying return labels, carrier scans, warehouse receiving scans, photos, weight checks, and disposition outcomes (restock, refurb, liquidate, destroy) into one auditable timeline. The app flags anomalies like weight mismatches, repeated “empty box” claims, high-damage rates by carrier route, and suspicious customer patterns, then routes cases to the right team with evidence attached. It integrates with Shopify, Amazon, and major 3PL/WMS systems to avoid manual re-entry. This is a combination traditional + AI app: AI is used for photo-based damage classification and anomaly detection, but the core value is clean operational data and accountability. Expect operational friction: adoption requires disciplined scanning and process buy-in.