PunctualHQ

PunctualHQ is a web + mobile operations app for luxury chauffeur companies that reduces late pickups and last-minute chaos. It continuously monitors flight status, hotel check-in windows, venue traffic, road closures, and driver ETAs, then auto-adjusts dispatch plans and buffers in real time. Instead of yet another booking form, it focuses on reliability: proactive alerts, exception handling, and a clear “risk score” per trip (late risk, wrong terminal risk, curbside access risk). Dispatchers get a live timeline view with what changed and why, plus one-tap actions (reassign driver, adjust pickup point, message client). Drivers get a simplified mobile view with verified pickup instructions and dynamic staging guidance. It integrates with existing booking tools via API/CSV so operators don’t need to rip-and-replace their current system.