QueueLens

QueueLens is a mobile + web app that helps venues and campuses measure pedestrian congestion and queue buildup using existing cameras and optional phone-based “walkthrough” audits. It turns raw foot-traffic video into simple metrics: dwell time, density heatmaps, queue length over time, and “blockage moments” (when flow drops below a threshold). The product is intentionally pragmatic: it won’t pretend to predict human behavior perfectly, but it will reliably flag where and when bottlenecks happen and quantify the impact of layout changes (stanchions, signage, staffing, door policies). Users can run A/B comparisons across days or event types, export a one-page report for operations, and set alerts when density exceeds safety limits. Privacy is handled via on-device/edge anonymization (no face storage) and configurable retention policies, because many buyers will reject anything that feels like surveillance.

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