RecallRadar

RecallRadar is a web app with optional mobile alerts that helps operations teams detect and contain reputation risk triggered by operational failures (outages, delayed shipments, safety incidents, product defects, policy breaches). It connects to your incident tools, support inboxes, app-store reviews, social channels, and key news sources, then correlates spikes in complaints with real operational signals. The AI layer clusters complaints into root-cause themes, drafts a first-pass public statement, and recommends an action checklist (who to notify, what to fix, what to say, and what not to say). It also maintains a “reputation runbook” per incident type with pre-approved language and escalation paths. Brutal truth: this won’t magically fix bad operations—if you don’t resolve the underlying issue fast, the app only helps you fail more gracefully and reduce avoidable PR self-owns.