RenewalIQ

RenewalIQ is a web app (with optional Slack integration) that helps B2B SaaS and IT vendors prevent surprise churn by operationalizing renewals. It pulls signals from CRM, billing, support tickets, product usage, and NPS to generate a single renewal health score per account, then creates an actionable “save plan” with owners and deadlines. It focuses on the messy middle: contracts, auto-renew clauses, procurement timelines, and stakeholder mapping—areas where teams routinely drop the ball. The AI layer summarizes recent account activity, drafts renewal outreach emails, and flags risks like “champion left” or “usage down 30%” with evidence links. The product is intentionally narrow: renewals and expansions only, not a full CS platform. Expect to win by being simpler than enterprise CS suites and more structured than spreadsheets, while producing measurable churn reduction within one renewal cycle.