ReturnButler

ReturnButler is a mobile + web app that manages luxury returns and exchanges like a concierge. Users forward order confirmations (email import) or paste links, then the app checks return windows, condition requirements, and packaging rules per brand. It schedules insured pickup, generates the right labels and customs forms, and provides step-by-step packing guidance to avoid rejected returns. For high-value items, it offers optional “pre-return verification” via short video + photo checklist to document condition and accessories before shipment. The app tracks every handoff, pings you when refunds are overdue, and escalates disputes with a structured evidence packet (timeline, photos, carrier scans). Monetization: per-return fee + subscription for frequent shoppers, plus B2B partnerships with boutiques that want fewer chargebacks and cleaner reverse logistics.