ReturnRadar

ReturnRadar is a web app (with an optional lightweight mobile companion) for D2C brand stores that turns messy return reasons into actionable fixes. It plugs into Shopify and your helpdesk to auto-normalize return reasons, detect patterns (size runs small, color mismatch, packaging damage, late delivery), and quantify the revenue impact by SKU, supplier, batch, and creative. It also creates a closed-loop workflow: assign issues to ops, merchandising, CX, or creative; track actions (update size chart, swap packaging, change carrier rules, revise PDP photos); and measure whether return rates actually drop. This is an AI + traditional app: AI clusters free-text reasons, extracts themes from tickets, and flags anomalies, but the core value is operational accountability and ROI reporting. It’s not glamorous, but it targets a direct profit leak most brands can’t ignore.