ShiftMarshal

ShiftMarshal is a web + mobile app for public administration teams to manage frontline staffing in real time (clerks, inspectors, call-center staff, parks crews). It replaces messy spreadsheets, email chains, and last-minute phone trees with a single schedule, on-call roster, and coverage dashboard. Supervisors can publish shifts, track minimum coverage rules by location/service window, and trigger “coverage alerts” when sick calls or no-shows threaten service levels. Staff can swap shifts with policy-aware approvals, log availability, and receive push notifications for urgent openings. The system generates audit-friendly reports for overtime, union rule compliance, and service disruptions—without pretending to solve HR for the whole government. This is not glamorous, but it targets a daily operational pain that directly impacts wait times, closures, and citizen complaints.