TagTrail

TagTrail is a web + mobile IT asset audit app that makes physical inventory and ownership verification fast, not painful. It focuses on the messiest part of ITAM: reconciling what’s in the building with what’s in the system. Use the mobile app to scan QR/NFC tags, capture a photo, confirm user/location, and flag exceptions (missing, swapped, broken, unknown). The web dashboard turns those scans into an audit trail, discrepancy reports, and exportable updates you can push into your existing ITSM/CMDB. This is a traditional app with light AI: on-device OCR to read serial numbers/model info from photos when tags are missing, and anomaly detection to prioritize “high-risk” mismatches (e.g., expensive device assigned to wrong user). Brutal truth: you won’t beat ServiceNow/Flexera at “full ITAM.” You can win by being the best audit companion that plugs into them.