TipTally

TipTally is a mobile + web app that helps customers and restaurants resolve delivery/takeout order issues (missing items, wrong items, cold food, late pickup) with structured evidence and instant, policy-aware outcomes. Customers submit a guided claim in under 60 seconds using photos, receipt scan, and a short checklist. Restaurants get a clean dashboard that groups claims by shift, item, and station, so managers can spot repeat failure points (e.g., fries missing on Fridays) and coach staff. The app generates a standardized “resolution packet” that can be sent to major delivery platforms or handled directly by the restaurant with store credit/refund rules. It’s not magic: it won’t force platforms to pay. But it will reduce chaos, shorten resolution time, and create data restaurants can actually act on.